Your Privacy is Our
Top Priority

1. Introduction and Scope

fk66 ("we", "our" or "platform") provides a safe and reliable online casino and betting service for users in Bangladesh. This privacy policy explains how we collect, use, store, and protect your personal information when you use fk66's website, mobile application, or any other related services.

By using our services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services or contact us at [email protected].

2. What Information We Collect

fk66 may collect your information in various ways. We only collect information that is necessary to provide our services properly.

2.1 Information You Provide Directly

You provide the following information when registering and using our services:

• Full name and date of birth
• Email address and password
• National ID card or passport details (for identity verification)
• Current address and contact details
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account information)

2.2 Automatically Collected Information

The following information may be collected automatically when you use our platform:

• IP address and device identifier
• Browser type and version
• Page visit history, session duration, and click patterns
• Login times, gameplay history, and betting activity
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may receive information from legitimate third-party verification service providers. Such data collection is always conducted in accordance with applicable laws and regulations.

3. Purpose of Data Collection

We use your information for the following legitimate purposes:

We do not sell or share your information for third-party marketing purposes without your consent.

4. Legal Basis for Processing

fk66 processes your personal information on the following legal grounds:

• Contract Performance: Processing information necessary to enter into and fulfil our service agreement with you.
• Legal Obligations: To meet Anti-Money Laundering (AML), Know Your Customer (KYC), and other legal requirements.
• Consent: Processing information for purposes you have voluntarily consented to — such as marketing communications.
• Legitimate Interests: In the legitimate interest of preventing fraud, ensuring security, and improving our services.

5. Sharing Data with Third Parties

fk66 does not sell your personal information to third parties. However, information may be shared in the following circumstances:

5.1 Service Provider Partners

Necessary information may be shared with trusted technology partners who assist in operating our platform, payment processors (bKash, Nagad, Rocket, Upay, and banking partners), and identity verification service providers. In such cases, the third party may only use the information for the specified task.

5.2 Legal Requirements

We may disclose information to comply with court orders, lawful requests from government authorities, or applicable legal obligations. In such cases, we will always disclose only the minimum information necessary.

5.3 Business Restructuring

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the relevant party. In such circumstances, we will notify you as far in advance as reasonably possible.

6. Cookies and Tracking Technologies

fk66 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Essential for login sessions, security verification, and the basic functioning of the platform. These cannot be disabled.
• Analytical Cookies: Used to analyse user behaviour and improve the platform.
• Preference Cookies: To remember your language preferences and other personalised settings.

You can control non-essential cookies through your browser settings. However, disabling cookies may limit some platform functionality.

7. Data Security Measures

fk66 applies industry-standard security measures to protect your personal information. We believe data protection is not just a legal obligation — it is our ethical responsibility.

While we are committed to ensuring the highest level of security, no transmission of information over the internet is entirely risk-free. If you become aware of any security incident, please notify us immediately at [email protected].

8. Data Retention Period

fk66 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.

• Active Account Data: For the duration the account remains active and for the applicable legal period after the account is closed.
• Financial Transaction Records: For the period specified under applicable legal and financial regulations.
• KYC and Identity Verification Data: For the period required under Anti-Money Laundering regulations.
• Customer Support Communications: For a reasonable period after a complaint is resolved.

Once the retention period has ended, we delete or anonymise your information using secure methods.

9. Your Rights

You have the following rights regarding your personal information. To exercise these rights, contact us at [email protected].

After receiving a request, we will respond within a reasonable time. In some cases, it may not be possible to fulfil a request in full due to legal obligations — in such cases, we will explain the reason.

10. Minor Users

fk66's services are for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

We attempt to ensure this through an age verification process at the time of registration. If a person registers using false information and it is later found that they are under 21, we will immediately close that account and delete the associated information.

If you believe a minor is unlawfully using our platform, please notify us at [email protected].

11. Policy Changes

fk66 may update this privacy policy from time to time. This may be done due to service improvements, legal changes, or business requirements.

If significant changes are made to the policy, we will send a notice to your registered email or post a notification on the platform. If you continue to use the platform after the changes, this will be considered acceptance of the new policy.

We recommend you review this page regularly. The date of the latest update is always mentioned at the top of the page.

12. Contact

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. Our dedicated support team is always ready to assist you.